Crisis Communications
We collaborate with senior management and legal advisers to guide clients through situations that threaten a company's reputation and finances. Prompt, thoughtful actions are essential to show openness, responsiveness, sensitivity and trustworthiness.
Experience with preventing and responding to negative attention and an inside-the-media perspective assure that we represent clients effectively.
Approaches
- A crisis response plan and Media Training provide solid preparation for leadership team actions when pressure is felt
- We draft official statements, speak on behalf of management and answer journalists' questions at any time
- We also recommend steps for direct communication with public officials, affected communities, employees, suppliers, customers, analysts and any additional stakeholders.
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