Archive for the ‘Don Tanner’ Category

What’s The Buzz – Tell Me What’s Happening

Friday, April 21st, 2017

whatsgoingonBill O’Reilly. The Facebook murderer. Media and society.  All were hot topics and the center of conversation last night on Fox-2′s “Let it Rip” with Huel Perkins.  As we helped weigh in as part of a distinguished panel something apparent became even more disturbingly clear: something is wrong in Denmark, on many fronts. And, tying in to the blog’s title (which comes from the 70s musical “Jesus Christ Superstar”) what is going on out there?

In the wake of Fox’s firing of Bill O’Reilly, one of the panelists, an attorney, suggested that the TV giant and his former boss may well have been targets because of their money and fame.  As I posited on-air, if I was being accused of something of this nature and I did not do it, I’d be fighting back tooth-and-nail rather than hiding behind millions of dollars in payouts and “hush money.”  I’d use that money instead to sue these women for defamation.  Instead, denials reign and questions remain as Fox tries to repair a corporate culture and image from the top down.

Of greater concern, of course, is Facebook and its “Live” video component that is growing in popularity and usage among the media giant’s 2 billion users. No other media allows anyone, at any time, to post whatever they want, whenever they want.  TV and radio employ time delays. Print media, of course, has editors.  Now, more than ever Mark Zuckerberg and his team must come up with a solution that more widely, comprehensively and effectively monitors and vets what is posted. Call it “Big Brother.” Call it censorship. I call it making sure the majority of our society is protected from those who are disturbed and looking for a forum to be heard.

And what of society in general? Have we become desensitized to brutal images of gang beat downs and bad behavior and their being posted and displayed on-air and online? Is the media to blame? Cue the sociologists but we all bear responsibility – from home and parents to churches and counselors to video game manufacturers and news outlets. Ultimately, it is about respect for humanity and human life and providing our young people with the mental and intellectual tools, support and guidance they so desperately need and is altogether lacking. Because when we fail our kids, we all suffer the consequences.

Who Loves Ya Baby?

Sunday, April 16th, 2017

telly_savalas_lollipopIf you answered, “Me” you could be a narcissist. We’ve all worked with, worked for or watched narcissism in action – in the workplace, on the sports field or elsewhere in life.  In the latest issue of Rolling Stone, writer Alex Morris examines the individual many are calling pathologically narcissistic: our president, Donald Trump.  It is an interesting analysis in that it provides traits typically found with individuals possessing this personality trait (disorder, actually) along with its origins.

Leading psychiatric professionals and organizations term narcissistic personality disorder (NPD) as: “A pervasive pattern of grandiosity, need for admiration and lack of empathy.” A diagnosis requires five or more of the following traits, which RS lists followed, in some cases, by a “Trump” example: (1) Has a grandiose sense of self importance (“Nobody builds better walls than me”); (2) Is preoccupied with fantasies of power and success; (3) Believes he/she can only be understood by others of special or high-status such as themselves; (4) Requires excessive admiration (“They say it was the biggest standing ovation since. Peyton Manning won the Super Bowl”); (5) Has a sense of entitlement (“When you’re a star…you can grab them by the…”); (6) Is interpersonally exploitative (see 5); (7) Lacks empathy; unwilling to recognize others’ feelings (“He’s not a war hero…he was captured. I like people who weren’t captured”); (8) Is envious of others and believes others are envious him/her; (9) Shows arrogant haughty behaviors or attitudes.

Morris reports that NPD was first introduced in 1980, and affects up to six percent of the U.S. population. In 2008, a comprehensive study of NPD found that almost one out of 10 Americans in their twenties had displayed behaviors consistent with NPD.  As with most personality traits, the roots go back to childhood where a parent either puts their offspring on a pedestal, or, withholds approval so that the child has to build up his/her own ego to survive. In the case of Donal Trump, his father Joe often referred to his son as “a king”, teaching him that it was important to be “a killer.” The article describes Trump’s childhood as problematic where other kids were forbidden from playing with him and detention was a way of life before being banished to military school.

Finally, Rolling Stone examines Trump’s communications platform of choice, Twitter, which, it says, ‘does not actually foster narcissism” but, like other social media, “(has) turned much of the Internet int a narcissist’s playground, providing immediate gratification for someone who needs a public and instantaneous way to build up their false self.”

We all have to deal with narcissists but that doesn’t mean we have to like it.  One can best cope by understanding that that behavior comes from a place of weakness that is being overcompensated for by that individual.  They just don’t know any better - and don’t want to.  And though often maddening and frustrating most of us can also see that the narcissist’s behavior is actually very, very sad.  Just don’t dwell on that realization for too long; more attention is just what they want.

 

 

Emphasis on ‘New’ in The New York Times

Sunday, March 19th, 2017

UnknownNo one will be shocked by the front page headline of the latest issue of Wired magazine titled: “The News in Crisis.” Equally ‘yawn-able’ infographics in the accompanying article inside show (a) the decline in news jobs for all media (10% in the past 10 years) and a generation gap where only 5% of 18-29 years olds get their news from print newspapers.  Tell us something we don’t know, right?  Yet, a sister article by writer Gabriel Snyder shines a light on how the venerable The New York Times is humping like never before to remain relevant.

Working in favor of the Times and other legitimate news outlets are the very times we are living in.  As, while ‘fake news’ is a ridiculous term coined by the current administration to describe anything it does not agree with, social platforms all too often cater to scribes and sources who put forth opinions and conjecture that is not fact checked and certainly not news. Most rationale individuals want real journalism from credible news sources..  In the wake of the recent presidential election, in fact, the Times reported that subscriptions had surged to 10 times its usual numbers.

To remain viable, however, the Times knows it has to continue to build upon its digital platforms. In 2000, print advertising accounted for 70% of revenues, with digital just 1%.  There was no digital news content at that time. In 2015, both digital and digital news encompassed 12% of revenues (24% total), with print advertising down to 28%.  Since that time, the “paper” has continued to build upon its digital platforms to offer a wide range of multi-media programming.  The centerpiece, or, starting point, is the print subscription. Readers are offered a small bit of ‘free’ content each month but then incentivized to pay for more news, information and fun. This includes a suite of apps, blogs and verticals on a range of topics with original content, akin to a Netflix or Hulu. There is Cooking and Crossword and, soon, Real Estate. Live streaming and text messaging are also utilized regularly for news and sports, and, the Times is also running virtual reality films. Regarding the latter, one early example has Pulitzer Prize-winning journalist Ben Solomon ‘embedding’ viewers with Iraqi soldiers battling Isis.

Is it working? Early returns are promising as more than 1.5 million people now pay more than $200 million for yearly subscriptions. Overall digital revenue is nearly $500 million.  Perhaps as impressive as the Times on-going informational experimentation to raise readership and revenue, reports Snyder, is management’s willingness to ruffle the feathers of tradition and ‘prim and proper.’ The time-worn mantra: ‘The Times wouldn’t do that’ is headed the way of the Dodo Bird.  And it has to.  The new rallying cry? Evolve or die.  It is a call that should be watched closely and imitated widely.

 

 

 

 

 

 

 

 

 

Moonlight Shines a Light

Monday, March 13th, 2017

imgresIn a supposed land of equality there are all too many of us who, from the cocoon of our comfortable lives, all too often ask questions such as:  What is wrong with our society? Why are our prisons filled to capacity? Why can’t everyone just follow the right path and take advantage of the opportunities that exist for us all?  Watch the Oscar-winning “Moonlight” and you may feel differently.

Without giving away too much of the plot, the story centers around three phases in the life of an African American youth (“Little”) living in a rough neighborhood in Miami.  Without the role models, without the guidance, without the proper day-to-day guardianship, he is rudderless and largely helpless.  He truly never stands a chance.  How does one communicate your hopes, your fears without anyone to communicate them to? As for goals and aspirations – what are those?

I have not seen “La La Land” but by all indications, it appears to be a wonderful film. Perhaps fittingly it is the polar opposite of “Moonlight”; a throwback fantasy far flung from reality.  And while I know I might appreciate the performances in the former, I associated deeply with the school bullying sequences in the latter – a life experience that made me stronger and helped shape my life for the better but that I will never forget.

“Moonlight’ will shock, sadden and disturb but should move you to introspection. As my mom used to say to me as we walked by someone less fortunate, “If there but for the Grace of God go I.”  We will never and should never tolerate drugs nor crime but this movie works to force each and every one of us to contemplate the ‘why’ of it all.  “Moonlight’ does not provide answers but does ask us to consider compassion and, eventually, redemption.

 

 

David Cassidy: A (Brand) Identity Lost and Found

Monday, February 27th, 2017

2545764400000578-2936558-image-m-6_1422890689144 I don’t know what I’m up against. I don’t know what it’s all about. I got so much to think about…This week, former pop idol David Cassidy announced to the world that he has dementia and, after nearly 50 years of performing, he is retiring.  His life has been an extreme rollercoaster ride that has touched many and, as much as any, tells a cautionary tale of a brand identity run amok, lost and later found.

A working actor and musician in his teens, Cassidy always sought stardom, appearing on a slew of early 70s high-profile television series, including: “Medical Center,” “Bonanza,” “Ironside,” “Marcus Welby, M.D.” and “Adam-12.” But nothing could have prepared him for his role in the Cowsills-inspired “Partridge Family” that would, virtually overnight, elevate his status to one of the most famous and sought after pop stars ever while leaving him wondering who he really was.

For Cassidy, the fame would become both a blessing and a curse as he has described the phenomenon of “him” in interviews over the years.  Media of the day worked both for and against him.  At a time before cable, the Internet, MP3s and video games, there were only three national TV networks; as such, millions watched while millions more bought Partridge Family records (myself among them).  As such, to much of the world David Cassidy was Keith Partridge – whether on television, Tiger Beat and 16 Magazine covers, lunch boxes or in concert (where he sang series songs).

Exacerbating the problem for Cassidy was that in a time before the Internet and cable, there were few media platforms to appear as “yourself” – no personal websites to tell the tale of who you really were as an artist rather than fictional character; no E! Entertainment cable network to run stories on a day in your life.  And, further, there were only a handful of network TV talk shows where one might appear “out of costume” as it were; the granddaddy being “The Tonight Show with Johnny Carson” although this aired late nightly and long after most teenyboppers went to bed.  As a result, David Cassidy lost himself with a personal brand and identity virtually hijacked by a TV network (ABC) that owned his likeness and a recording company (Bell) that owned his voice. It was a disastrous recipe for typecasting and, for many years, resulted in something akin to career suicide. Just ask one-time “Batman” star Adam West.

Cassidy eventually would resurrect his career and take his talents to Broadway and then Vegas and, in time, return to touring and playing (and enjoying) the songs that initially made him famous enough to sell out Madison Square Garden and Wembley Stadium, among others, back in the day.  However, it would take walking away at the top of his fame and drastic measures (appearing mostly nude on the cover of Rolling Stone).  Radio and music buyers would largely eschew his new offerings for years.

They say time can heal all wounds and hindsight is forever 20/20 and, to be sure, in recent interviews he has talked about the positives of extreme celebrity and how it has allowed him the opportunity to positively impact the lives of many. As he enters the twilight of his life and a difficult road ahead, perhaps David Cassidy has also finally come to terms with and accepted the pivotal role Keith Partridge played in his life.  One would think that, at the very least, he’s met him halfway. And you know what they say about that.

Ray Kroc’s Grand Brand Plan

Sunday, February 12th, 2017

raykrocnw2On Friday, at the kind invitation of PR pro and educator extraordinaire Dr. Linda Hagan, I guest lectured a class of young artists at the Center for Creative Studies in Detroit. In fitting with the curriculum of business and marketing trends and practices, I advised the group on how best to go about creating their own brand.  A significant slice of what I covered is evident in the excellent new movie, “The Founder,” starring Michael Keaton.  Because when it comes to brands – iconic brands – McDonald’s best-known owner Ray Kroc was a true visionary.

I began the CCS class by asking students, ‘What constitutes a brand?’ In response I heard, ‘A logo’ and ‘A slogan’ before another chimed in with, ‘What you stand for.’  All correct, I told them, when taken together.  Because, I further opined, a brand is the sum of all attributes of a particular company, product or service – it is how you answer your phones, how you treat your customers, referral sources and employees. It is how you differentiate yourself from your competition – not just in words but also by delivering upon a value proposition and brand promise.

Ray Kroc understood this as well as anyone ever.  While peddling milkshake mixers to drive-ins across the country in the 1950s, he stumbled upon a little single shingle establishment in San Bernardino, California where an amazing thing was happening: families were waiting in line (and not long) for delicious hamburgers and soft drinks that took minutes from order to delivery.  This was in stark contrast to the traditional drive-ins Kroc had experienced that were littered with trash, loud music and smoking teenagers in their hot rods. Food often took 30 minutes or more and orders were routinely wrong.  The alternative restaurant? The brainchild of the McDonalds brothers.

McDonald’s was the model of efficiency, consistency and wholesome family dining. They offered a unique brand value proposition and delivered upon it each and every time.  Kroc saw the vast opportunity to take this badly needed model across the country via franchising. He likened the golden arches to the church steeples and city hall flags he saw in every town he visited on his sales travels. These arches would add another icon to the skylines of each and every town in America, he predicted.  And once these restaurant chain stores opened in their respective markets, Kroc worked tirelessly to maintain brand standards in operations, food offerings and, most importantly, customer service.

A brand, I told the class, works best when it is honest, genuine and true to who you are.   As current students and future employees or entrepreneurs in the world of art and film, I offered, they needed to be true to who they were but also mindful that their brand must also keep in mind the audiences they want to reach.  After all, a brand cannot be successful, ultimately, if it doesn’t resonate and compel. It must also stay open to evolution.  In fact, McDonald’s has gone through decades of changes to meet evolving consumer tastes and priorities, as evidenced by their expanded menu options, dollar value meals and healthier fare.  Ray Kroc didn’t found McDonald’s but he certainly honed and developed its brand, building the restaurant into arguably the greatest fast-food chain ever.  And to millions starting in the Cold War era, Americana never tasted so good.

 

Trump Needs a Filter -or- Speak No Evil

Sunday, January 22nd, 2017

Screen Shot 2017-01-22 at 10.00.22 PMCan Donald Trump ever become presidential? Can he ever overcome his egotistic, misogynistic, separatist, nationalistic demeanor, posturing and dialogue? If his first few days in office are any indication he has a long, long way to go – if in fact it is at all possible. Trump needs a filter.  In that way, as a communications counselor, how would I be advising Donald Trump, moving forward? That’s a very, very good question.

First of all, he has proven that he does not take direction well from insiders. During his campaign he went through a host of campaign managers, often finding himself vocally and publicly in disagreement with those that lasted for any length of time.  Our team worked directly with some of his staffers when he came to Detroit last year to speak.  Inexperienced and indifferent to anyone and anything other than what their boss wanted, these were clearly “yes” men and women; those in no position to put forth ideas nor advice.

And that is what Donald Trump is used to. It’s how he operates. I recall interacting once with a business associate who acted similarly.  He put forth too many of his opinions and directions as though they were gospel, often with no regard for potential ramifications, often through aggressive diatribes and usually with disastrous results.  I suggested to him once, “You really should think before you speak.” He smugly looked back at me and indicated he did not care what I thought as he had been successful throughout his career using this modus operandi. The similarities with Trump are unmistakable.  He deludes himself into thinking that how he thinks, what he says and how he acts are right.  And, if you disagree with him? Well, then there’s something wrong with you.  There’s no room for discussion nor discourse and absolutely no latitude for a difference of opinion. Believe me.

How he handled the women’s rights gatherings this weekend is just one more example of how he needs to adjust his approach.  After initially saying nothing nor acknowledging the worldwide protests he finally took to his favorite pulpit, Twitter, to initially mock perhaps a million people worldwide.  He later changed his tune, writing something at least approaching professional when he talked about why gatherings of this sort were what make America special.  Too late. Damage already done.

So how would I be advising Trump? Let’s be serious – it would never happen. But if I were in a position to do so, even for just a moment, I would advise him to always consider the big picture while looking at both sides of any issue.  Get all of the facts, consider them closely and then act.  Don’t agree with others are saying? Acknowledge where appropriate but don’t disparage.  Be professional, show class, don’t engage if you’re going to enrage. After all, he is no longer a businessman acting in his own best interests.  He is not a reality TV (star?). He is President of the United States, representing we the people,  both here at home and across the globe.  Act responsibly, Donald. We’re counting on you.

Kansas Carries On Its Wayward Band

Saturday, January 14th, 2017

Screen Shot 2017-01-13 at 3.39.46 PMOnce I rose above the noise and confusion, set a course beyond this illusion…In 1976, the band Kansas produced its swan song album, “Leftoverture” and signature single “Carry On Wayward Son”.  Though it was not their very first album (that had come two years prior), no one had heard anything quite like this art rock from the heartland.  Some 40 years later and despite the exit of most of its original members, Kansas has found itself re-energized with a new LP: “Prelude Implicit” and a piece of work on par with their best ever.  It’s a study in counterintuitives.

In a recent article on Rollingstone.com, writer Steve Smith provides more background on various aspects of this dynamic, including the fact that only band mates Phil Ehart (drums) and Rich William (guitar) remain from the early days. Of particular note is that the heart of soul of Kansas, singer Steve Walsh and guitarist Kerry Livgren are gone after both forever served as primary songwriters. How does any group survive such turnover? Such an undertaking is particularly tough without your lead singer. ELO II, as it was once named, tried unsuccessfully to make it without Jeff Lynne; the Guess Who without two main vocalists: Burton Cummings and Randy Bachman.

Many groups in recent years have toured successfully with “doppelganger” lead singers culled from tribute bands, Journey and Yes among them.  Yet, it’s one thing to emulate on stage while surrounded by several original members, another to release and successfully market brand new music.  With their first album of new material in nearly 16 years, “Prelude Implicit”, Kansas once again hits the right note despite what might otherwise be creative handicaps – just as it did in the mid 1980s when singer John Elefante temporarily replaced Steve Walsh for huge hits “Play The Game Tonight” and “Fight Fire With Fire”.

And, it appears, lightening can strike twice (three times?).  This time, it’s singer Ronnie Platt who supplies the electricity as Kansas returns to two guitars and heavy organ – harkening back of course to its original sound.  And, the signature violin never sounded better. The timing is also just right for this reincarnation as classic rock enjoys a resurgence and new appreciation by millennials who grew up with their parents playing these artists.  Just look around you at your next Steve Miller or Styx concert to the audience’s demographic makeup.

What matters most, though, is the music – and these new tunes sound really, really good.  As a huge Kansas and Steve Walsh fan I was very, very, pleasantly surprised.  Reading reviews, I’m not alone. This is not a tribute band.  As writer Craig Ellis Bacon recounts in the prog report this Kansas brings a fresh, new energy that is also “comfortably confident and mature”, “totally even and incredibly enjoyable”. Give it a listen. I think you’ll agree that 2017 sounds a bit like 1976 again.

 

 

 

 

 

 

One More Try

Monday, December 26th, 2016

GeorgeMxlThat’s what George Michael appeared to be preparing for in 2017.  A new documentary film, a new album – all to come nearly two decades after exiting the record charts and moving largely into reclusiveness.  It is a return (redemption?) that will, sadly, have to be realized without him.

I love writing about music but hate writing about an artist leaving us and, in 2016, this happened all too often.  For many of us, George Michael is still in his 20′s or 30′s, singing his heart out and moving about, arguably among the top, true talents to come out of the MTV era.  And while he was a singer, the words he sang spoke to millions of fans across the world.  He knew his audience and they loved him for it.

George Michael could have easily been dismissed after first appearing as a member of Wham! with the bubble-gum pop, “Wake Me Up Before You Go-Go” in 1984 and yet we watched (often in awe) as he not only moved feet but hearts with the haunting “Careless Whisper” and “A Different Corner”.  As a solo artist, his growth as an artist – singer/songwriter – increased exponentially as he also matured with this audience.  From controversial sex object (“I Want Your Sex”) to existentialist (“Father Figure”) to romantic (“One More Try”) Michael connected with his fans – giving them what they wanted but also keeping them guessing with beats and melodies the likes of which many had never heard.

In a Facebook post yesterday someone noted the cruel irony of Christmas Day being George Michael’s last Christmas, ala his holiday song of the same name.  I prefer instead to refer back to a few of his other tunes (“Heaven Help Me”), (“Praying For Time”), (“Jesus To A Child”),  and, considering his often tumultuous life, perhaps even “Freedom”.  He has turned “a different corner” than expected yet we can still be thankful for the good fortune to have met him. (We) gotta have faith.

All I Want For Christmas Is More Clients (Friends) Like This

Wednesday, December 21st, 2016

10bbafbf53a71d06491c64c34de0caf5-1There may be times throughout the year that Matt and I spend a little too much time pontificating on what should be happening in the world of business and communications as opposed to donating more space and thoughts to people and best practices we should be celebrating.  I know we strive to provide a healthy balance. Consider this is one of those times.

Without getting too sentimental, year-end is for many a time of reflection with a scrutinizing look back and a hopeful look ahead.  It is also a time to appreciate stations in life and work and people who have been instrumental in getting you there. Today restored my faith in the latter. A client with whom our firm has enjoyed a mutually beneficial 20-years of collaborations today informed me that they were amenable to flexibility on a project budget gone astray; in other words, they expressed a willingness to pay for costs incurred over and above a previously agreed upon budget.  There were a range of factors at work here. They could have said no but after thoughtful discussion, they didn’t.

A year ago, that same client, after a once again transparent and honest dialogue, allowed our firm to begin working simultaneously with one of their competitors. It is unheard of in our industry.  It was as selfless an act on their part that I have ever experienced in my 30+ years in business (with today coming a close second).  It also came at a dark time in my personal life that this client talked me through over dinner.   I am not too “manly” to admit that I was literally moved to tears. This is not just a valued client.  This is a friend.

They say relationships are all-important and they are.  But, as Matt and I discussed today’s events, he suggested it was also something more – a client who operates in-step with our values; one who lives and breathes integrity and mutual respect with its clients, its business partners and its employees.  Such a tone is set at the top and that dynamic is definitely in play here.  It is a modus operandi all too rare but one to be emulated, celebrated and inspired by.  Perhaps a New Year’s resolution for those not already there.